Late Policy

Please let me know if you’re running late. After 10 minutes, $10 will be added to your service. After 15 minutes your appointment will be canceled and the deposit will be kept.

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Rescheduling

You may reschedule 24 hours prior to your appointment. If you don’t confirm your appointment when a confirmation message is sent to you your appointment will be canceled. Your deposit will be kept.

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Cancellations

Your appointments and convenience are of high importance to us. We realize that at times unexpected circumstances may require schedule adjustments. If you need to cancel an appointment, we respectfully require that you provide at least [24hr] notice.

A cancellation or request to reschedule made less than [24hr] in advance will invoke a cancellation fee. The amount charged will be equal to [50%] of the booked services.

Should you arrive more than [15 minutes] late for your appointment, we cannot guarantee that we will provide the service. If we cannot accommodate you, the same cancellation fee will be charged. We will try our best to reschedule your appointment for another time that suits you.

A credit card is required to make an appointment. Cancellation fees will be charged to the card you provide.

In case of a true, unforeseen, and unavoidable emergency, a cancellation fee will be charged, but part or full amount of it may be deducted from your future appointment cost.

We realize that emergencies occur. If you do need to cancel or reschedule your appointment, we simply request that you inform us at least [12 hrs] in advance. If the booking was made for the same day, we require at least [2] hours’ notice.

Cancellations that do not meet the above requirements will result in a [50% of service] fee charged to the credit card on file or added to your next booking.

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